Last updated: 11 October 2026
Who we are
Mehroosh Crochet is operated by Aqsa Shakeel, based in Türkiye. Our website address is https://mehrooshcrochet.com.
This policy explains how we handle personal information when you visit our website or communicate with us. For privacy enquiries, contact Aqsa Shakeel through our Etsy shop:
https://www.etsy.com/shop/MehrooshCrochetCo
Information you provide
When you message us through Etsy, we receive the information you choose to share, such as your name, Etsy username, enquiry and relevant order details.
If you contact our business by email, we receive your email address and the information included in your message.
We use this information to answer questions, provide pattern support and address purchase-related enquiries. Please avoid sending passwords, payment card details or unnecessary sensitive information.
Information associated with website visits
Our website uses Hostinger hosting and website delivery services. These services may process technical information such as IP addresses, browser information, requested pages, access times and error details to deliver the website, maintain security and troubleshoot problems.
Technical information may be processed automatically even when you do not contact us.
Cookies and similar technologies
WordPress and supporting services may use cookies or similar technologies for functions such as authentication, preferences and website operation. Administrative login cookies apply to users accessing the website’s administration area.
You can manage or delete cookies through your browser settings. Restricting cookies may affect some website functions.
Etsy purchases and customer support
Our premium pattern purchases are completed through Etsy. This website does not operate its own checkout or collect payment card details.
Etsy processes accounts, payments, messages and downloads under its own policies. We may receive order information that Etsy makes available to sellers and use it to fulfil purchases, provide support, resolve disputes and meet applicable legal obligations.
We do not add Etsy buyers to a marketing mailing list without their permission.
Etsy’s Privacy Policy:
https://www.etsy.com/legal/privacy/
Why we process information
Where applicable, we process information to fulfil purchases and related requests, meet legal obligations, and pursue legitimate interests such as responding to enquiries and protecting our website and business.
Where consent is required, we will request it before the relevant processing. Consent may be withdrawn without affecting the lawfulness of earlier processing.
Sharing and international processing
Service providers, including Hostinger and Etsy, process information as needed to provide their services. Etsy also processes information independently under its own policies.
We may disclose information where required by law or necessary to establish, exercise or defend legal claims.
Providers may process information outside your country. Where applicable, international transfers must use safeguards required by relevant data protection law.
Hostinger’s Privacy Policy:
https://www.hostinger.com/legal/privacy-policy
Retention and security
We retain information only for as long as necessary for its purpose. Relevant factors include whether an enquiry remains open, support needs, dispute periods and applicable recordkeeping requirements. Providers maintain their own retention arrangements for information they control.
We use reasonable security measures, but no internet service can guarantee complete security.
Your rights
Depending on applicable law, you may have rights to access, correct or delete information, request portability, restrict processing or object to certain uses. These rights may be subject to legal exceptions.
Contact Aqsa Shakeel through our Etsy shop to make a request concerning information we handle. Requests concerning information independently controlled by Etsy or another provider should be directed to that provider.
You may also have the right to complain to your relevant data protection authority.
Policy updates
We will update this policy when our website services or information practices change. The latest revision date will appear at the top of this page.